This Privacy Policy outlines the methods in which Caring Life Services collects, uses, maintains, and discloses information gathered from users (each referred to as a “User”) of the Caring Life Services website, www.caringlifeservices.org, (referred to as the “Site”). This Privacy Policy is applicable to the Site and all products and services offered by Caring Life Services. References to “we”, “us”, or “our” refers to Caring Life Services.
Personal Identification Information
We may collect personal identification information from Users in various ways, including, but not limited to, instances when Users visit our site, place an order, complete a form, participate in a survey, or engage with other activities, services, features, or resources available on our Site.
Users may be asked for, where applicable, their name, email address, mailing address, phone number, insurance information, and credit card details. However, Users have the option to visit our Site without providing this information.We will only collect personal identification information from Users if they voluntarily submit such information to us. Users can always decline to supply personal identification information, although this may prevent them from participating in certain Site-related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. This type of information may include the browser name, type of computer, and technical details about Users’ means of connection to our Site, such as the operating system, the Internet service providers used, and other similar information. We may also collect information from any emails or other electronic messaging sent, including opening, navigating, and click-through information.
Web Browser Cookies
Our Site may use “cookies” to enhance the User experience. The User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users have the option to set their web browser to refuse cookies or to alert them when cookies are being sent. If they choose to do this, note that some parts of the Site may not function properly.
[Third Party Technology]
Our advertising partners and ad networks may also use cookies to collect and share information about User activities both on our Site and other websites and applications. In addition, third parties that are unaffiliated with us may also collect information about Users, including tracking Users’ browsing history, when Users access our Site. We do not have control over these third-party collection practices.]
How We Use Collected Information
Caring Life Services collects and uses Users’ personal information for the following purposes:
To Enhance Our Site: We continually strive to improve our website offerings based on the
information and feedback received from Users.
To Communicate Periodically via Email: The email address provided by Users for order processing will only be used to send information and updates related to any orders. It may also be used to respond to inquiries, and/or other requests or questions. Users who opt-in to our mailing list will receive emails containing company news, updates, product or service information, etc. Users wishing to unsubscribe from future emails can find detailed instructions at the bottom of each email, or may contact us via our Site.
To Comply with Law. We may disclose a User’s information to satisfy any law, regulation, legal process, governmental request, or where we have a good faith belief that access, use, preservation, or disclosure of such information is reasonably necessary to: (a) enforce or apply agreements, or initial, render, bill, and collect for services; (b) protect our rights or interests, property or safety or that of others; and (c) in connection with claims, disputes, or litigation in court or elsewhere.
To Facilitate the services we provide. We may provide User information to our third-party payment processors that assist us in processing bill payments or to third-party vendors that distribute newsletters and other communications that Users subscribe to on our Site.
Children
Our Site is not intended for children under the age of 18. This includes any links to other websites that we provide for our convenience. We do not knowingly collect the personal information of children for any reason.
Protecting Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to safeguard against unauthorized access, alteration, disclosure, or destruction of User personal information, username, password, transaction information, and data stored on our Site.
Sensitive and private data exchange between the Site and its Users occurs over an SSL-secured communication channel and is encrypted and protected.
Changes to This Privacy Policy
Caring Life Services reserves the right to update this privacy policy at any time. When we do, revisions will be updated and documented both internally and online. We encourage Users to regularly check this page for any changes to stay informed about how we are protecting the personal information we collect. By using this Site,Users acknowledge and agree that it is their individual responsibility to review this privacy policy periodically and become aware of modifications.
Acceptance of These Terms
By using this Site, Users signify their acceptance of this policy and terms of service. If a User does not agree with this policy, the User should refrain from using our Site.
Continued use of the Site following the posting of changes to this policy will be considered a User’s acceptance of those changes.
International JurisdictionsOur Site is hosted and offered in the United States of America (US) and is subject to US federal, state, and local law. If a User accesses this Site from another country, that User may be transferring information to us in the US, and by doing so, the User consents to that transfer and use of personal information in accordance with this Privacy Policy.
SMS Policy
By signing up for texts, Users consent to receive marketing text messages (e.g. promos, reminders) from Caring Life Services at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available).
Text message communications.
We use text messaging to communicate with Users about services. Normal messaging rates apply and the frequency of messages may vary. Neither Caring Life Services nor mobile carriers are liable for delayed or undelivered messages.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Opt-out of text message communications.
Users may opt-out of text messaging at any time by replying to any message with “STOP contacting me” at compassion@caringlifeservices.org . This will end the communications from that particular phone number. Users may continue to receive service-related and other non-marketing text messages from other phone numbers managed by Caring Life Services, and Users may opt out of those in a similar fashion.
Users may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at compassion@caringlifeservices.org.Users may continue to receive service-related and other nonmarketing emails.
Accessibility
We are committed to making our content accessible and user friendly to everyone. To request a copy of this Privacy Policy in an alternative format, please contact us at 212-305-8812 or compassion@caringlifeservices.org .
This policy was updated on 2/25/2025.